Leading Through Policy is an 18-module, licensable training system that gives every manager the knowledge, tools and confidence to lead within policy, and to know exactly when to call HR.
Your managers handle discrimination complaints, accommodation requests and disciplinary actions without knowing where their authority ends and HR's begins. Every small misstep adds up.
Source: Jon Hyman, employment defense attorney, Workforce (2013): $75,000 to $125,000 through summary judgment; $175,000 to $250,000 through a jury verdict.
The organizations at greatest risk aren't the ones with bad intentions.
They're the ones with good managers who were never taught the rules.
Managers don't know where their role stops and HR's begins
Documentation is missing, late, or legally useless
No one knows which managers actually understand discrimination and harassment policy
Issues reach HR after the point where they could have been resolved
"Policy is the operating system for a fair, safe, and legally compliant workplace, and managers are the ones who bring it to life every day."
This isn't generic leadership training. It's location-specific, role-clarifying, liability-reducing education, built in five parts that take a manager from first principles to certification.
Grounded in the MHRA, Missouri wage law and St. Louis context, not generic HR training.
Explicitly defines where leadership's role ends and HR's begins.
A tool managers use daily to decide when to escalate.
Shows real examples instead of just saying "document well."
A 20-question exam proves every manager completed the program.
The instructor guide tells your trainers exactly what to do, what to say, and what to watch for.
Fewer claims from manager error, stronger defensibility, fewer inconsistency findings.
Less time repairing missteps. Issues arrive early enough to resolve internally.
Concerns handled correctly the first time, and more resolved before becoming external charges.
Consistent standards across all managers, and a predictable, trusted complaint process.
Certification documents that every manager completed the program.
14 hours of content, delivered as a two-day intensive or a four-session format. Your internal trainers can deliver it with no prior expertise in employment law.
The cheapest claim to defend is still about 15 times the cost of training every manager for a year.
$75,000 is the low end of defense-cost estimates from employment defense attorney Jon Hyman (Workforce, 2013).
Monique built Leading Through Policy from direct client work with the Housing Authority of St. Louis County, after seeing that managers across the organization lacked clarity on policy, documentation, and the critical boundary between leadership and HR.
She brings 10+ years at Edward Jones, experience as a leadership development facilitator, and a career as an international speaker on women's empowerment.
No. The instructor guide tells them exactly what to do, what to say, and what to watch for, with timing and answer keys.
14 hours of content, delivered as a two-day intensive or in four sessions.
Every manager takes the 20-question certification exam, which documents completion.
Every license includes annual content updates.
Yes. The Enterprise license includes a train-the-trainer session, and the full Train-the-Trainer Certification is available separately.
See the truth about how leadership is actually experienced.
Give every manager the rules, the tools and the confidence.
Certify internal trainers to deliver to the standard.